BioGenex Laboratories services

We understand that finding the right products is important for the ultimate success of your projects. At BioGenex, our sales support team has all of the information that helps guide your product selection and ordering during the sales process.

We have built a strong field service team in order to be highly responsive to our customer requests for successful instrument installation and other related support. Our field service engineers (FSEs) have demonstrated competence and comprehensive knowledge for our products and are able to visit your sites to perform: On-site instrument repairs and troubleshooting. Software and hardware upgrades. Preventive maintenance.

BioGenex’s technical support team is happy to assist you with professional services in regards to any of our instrument and reagent products, including selection of the right antibodies and detection systems for automated and manual staining. We also offer onsite technical support and instrument maintenance for any of our instruments.