bon Optic Vertriebsges.mbH services

These days, a multitude of service and maintenance tasks can be carried out quickly and efficiently via remote service. At bon we have mad a significant investment in hardware and know how. All our IT Technicians are regularly trained to keep up with the latest technology. We can perform all required service tasks with our remote maintenance tool, always of course in compliance wtih current GDPR laws.The only requirements are that your pc is online and that the bon remote service tool is installed.

With service locations in Lübeck and Saalfeld ( Thuringia) and our team of 14 Service technicians we are able to provide fast service on location nationwide. All our technicians are kitted out with Tablet pcs allowing them access to all service procedures and the complete client service history. Our internal team of experienced IT specialists take care of Software installations , updates, data conversions and bug fixes remotely.