Hudson Aquatic Systems LLC services

Hudson Aquatic Systems takes pride in assuring that you have all the resources needed for maintenance so you can be fully functional and successful. That’s why we created a After Hours Service Support phone line (260-316-3938) and service email to assist you with product information to help you with any new parts needed. If a problem persists and requires additional attention, Hudson offers on-site service where available, and through service partners. In addition, Ask Sam is a program created to handle water quality and water maintenance issues and questions. Through a dedicated email, Ask Sam will address your situation and make sure your issue is resolved. We go the extra mile with parts, service and water quality assistance to keep you up and running.

Unlike other companies, Hudson Aquatic Systems’ process doesn’t end with the sale. Our factory trained installers arrive with your equipment in order to install the entire system, test and prepare it for operation. We even provide on-site service training with staff to guarantee the unit is fully operational before we finish. We think it’s important that you get the most from your investment and want to be sure you can take advantage of every minute of operation, not to mention the importance of understanding maintenance and water quality instructions to keep your unit up and running successfully.

All US Hudson Aquatic underwater treadmills and custom pools come with a one year parts and service warranty, while international parts are guaranteed for one year. A one-year extended warranty for parts and service is available. Hudson Aquatic products are designed and built to last, as some underwater treadmill system life spans have exceeded 40,000 miles.

During the initial sales process, design and engineering capabilities play an important role. All Hudson Aquatic underwater treadmill systems and pools are custom designed to meet your specific requirements. For the best set-up and layout options, we can work directly with architects and contractors to provide computer generated drawings of equipment within your facility for your review. We also help with regulation details for drains and electric locations, as well as other options so you can get the most return on your investment. We even offer financing and leasing options through qualified partners.

Once you approve the unit design, each system is manufactured in our Angola, Ind., facility specifically to your application with stringent testing and quality protocols. All products are assembled and tested in the same manufacturing facility prior to shipping in order to assure quality control and integrity.