Achievement
The Riester culture is one of responsibility and accountability, which means we take ownership of our projects with a clear view of the final objective. We are providing the responsiveness to customer needs of a small business, but with the added innovation, advanced manufacturing methods and qualified distribution network of a truly global company. This, in essence, created what Riester stands for today: world-class products and services for our customers.

Innovation
At Riester we foster innovation by combining decades of experience in developing and manufacturing diagnostic devices with out-of-the-box, innovative thinking. Our people are always eager to explore new technologies and create innovative applications. As a result we are now in the great position of being able to launch innovative products every year, while still having a well-filled product pipeline for the future.

Riester Product Launches

2008 ri-vital spot-check Monitor, R1 shock-proof aneroid Sphygmomanometer
2009 ri-magic LED high-performance examination light
2011 e-scope world-first LED pocket set
2013 cardiophon 2.0, duplex 2.0 stethoscopes with outstanding acoustic performance, ri-screen digital multi-purpose camera system
2014 ri-medic world-class clinical-grade automated BP device, ri-scope L high-performance LED Illumination, e-xam high-end LED diagnostic penlight
2015 RPT-100 predictive thermometer for wall diagnostic stations
2016 RVS-100 vital signs monitor with HL7 connectivity, RVS-200 diagnostic system with vital signs, HL7 connectivity and EENT diagnostic instruments

Empowerment
Our employees are key to our success and we continue to invest in their development. From their initial training when they join Riester, followed by ongoing development programs and corporate management training, our employees are encouraged to contribute through excellence and teamwork. Our objective is to empower people and help them assume responsibility to help us, as a team, achieve our ambitious company goals.

Customer Satisfaction
Riester’s customers expect nothing less than world-class products and services. Consequently, they are the centre of all our efforts and activities, right across the company, from research and development through to manufacturing, marketing and sales.
Designed for demanding, everyday use in doctors´ practices and hospitals, many of our products are developed through close cooperation between our engineers and specialists from research centres and university hospitals. During the development phase, our test procedures and facilities lay the foundation for products of outstanding quality, even before the actual manufacturing process starts.

All Riester products are manufactured according to the following international standards
CE (Europe), FDA (USA), Gost (Russia), CFDA (China), SFDA (Saudi Arabia)

Internally, Riester sets higher standards than required by norms and guidelines. In order to comply with these exceptionally high internal standards, we only use high-grade materials from reliable suppliers and apply the latest manufacturing methods, with every product having to pass several intermediate and final quality checks. All our manufacturing personnel receive expert training to ensure world-class finishing and quality. Our products come with a minimum two year warranty.

Our products are distributed from our headquarters in Jungingen, Germany and our international subsidiaries in North Carolina, USA, Sao Paulo, Brazil and Shanghai, China through a worldwide network of qualified distribution partners. This not only ensures instant availability, but also high-level local consulting and on-site service. Our distribution partners receive regular, meticulous training in product knowledge and service in order to offer our customers a world-class service to go along with our quality products.

Riester’s distribution service includes:

Worldwide marketing authorization for our products, together with the necessary certifications (CE, ISO, FDA, Gost, etc) and quality assurance systems
Professional, quick international order processing
Short delivery times
Service documentation for repairs and replacement parts as well as sales literature in a number of languages
Regular training of distribution partners in product knowledge and service
Regular notification of distribution partners about innovations and company developments
Participation in national and international exhibitions and congresses

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