Over the decades, the NuStep recumbent cross trainer has evolved, with each design iteration integrating refinements and features to enhance accessibility and usability. And today, NuStep cross trainers represent the gold standard for inclusive exercise equipment.

Expanding Our Product Line

In 2021, NuStep introduced a new product line. The UE8 Upper Body Ergometer, another first of its kind, features integrated sensor technology and a unique swivel drive design that allows barrier-free access to exercise from three positions.

Staying True to Dick’s Vision

As we continue to expand our product line, the vision that guided Dick Sarns nearly 30 years ago — making safe, effective exercise possible for people regardless of their age or functional ability — remains at the heart of all we do each day at NuStep.

Quality

We design and manufacture NuStep cross trainers at our headquarters in Plymouth, Michigan to ensure they meet strict quality standards. NuStep associates believe in the work they do each day and put every effort into crafting a product that will not only last but provides countless years of exercise.

Reputation

Our superior products and longevity in the health and wellness segment have earned us a reputation for excellence among professionals in healthcare, senior living, and fitness. NuStep is most often the brand of choice in rehabilitation clinics and quickly became a patient’s ‘favorite’ machine.

Satisfaction

We back all NuStep products with a 30-day moneyback guarantee. If you aren’t completely satisfied with your purchase, we will arrange for pick-up and a full refund. But if you are satisfied, and we think you will be, rest assured knowing each NuStep comes with a 10-year frame, a minimum three-year part, and a one-year labor warranty.

Service

Support doesn’t end after your purchase. Our technical service team – staffed by experienced product specialists – achieves an average 98% customer satisfaction rating among customers they have assisted.

Peace of Mind When You Buy Direct

Order directly from our website and leverage our consumer financing program as well as our warranty – and most of all – the peace of mind knowing you have an authentic NuStep from a company that stands behind its products.

If, however, you are considering purchasing a NuStep cross trainer through a third party, we recommend you take the following steps before you make your purchase:

Ask the seller whether:

The machine is new or used
The machine has all NuStep parts or if it has been modified
They offer the same warranty as NuStep
They can provide the machine’s serial number

Then, contact our Customer Service team at 800.322.4434 or support@nustep.com and they will be happy to confirm whether:

The seller is an authorized NuStep distributor
The machine’s serial number is authentic

To order a NuStep cross trainer please call 833.214.3472 or click on the SHOP NOW button below.

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