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Global After-Sales Support

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At Gansons, we are invested in our customers’ success. Be it Christmas Eve or New-Year’s day, we understand that a service or maintenance crisis could result in major production and commercial losses to our customer. 

Hence, we offer support every day of the year.  

Our team of 25 engineers and 15 pharmacists help customers with:  

  • Process optimisation, troubleshooting and tech-transfer support
  • Regulatory compliance as it relates to cGMP, documentation, data storage and automation 
  • Implementation of Pharma 4.0 including prognostic and diagnostic analytics through Internet of Things
  • Processing system and software upgrades
  • Operator training
  • Engineering support and Annual Maintenance Services