Stericycle, Inc.

Healthcare Communication Solutions Services

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Stericycle Communication Solutions for Healthcare have been developed to serve every type of organization in the industry — from physician practices to multi-specialty medical groups to accountable care organizations (ACOs). Our communication solutions address a comprehensive range of healthcare provider needs.

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Critical, Yet More Basic:

  • Answering Services
  • Appointment Reminders
  • Appointment Scheduling
  • Daytime Call Management: Inbound patient calls
  • Switchboard Services

Proactive Health Management-Oriented:

  • Confidential Messaging: Test results, referral authorizations, prescription refills, follow-up instructions and general information
  • Patient Outreach: Screening/test reminders, flu shot clinic or educational event notification and registration, patient surveys
  • Physician Referral Services
  • Post-Discharge and Emergency Department Follow-ups to determine next patient care steps

Strategic/Consultative:

  • Communication Gap Assessments
  • Revenue Reconciliation Reviews