Services
30-Day No Risk Guarantee; Not sure if a particular instrument is going to suit your needs? All Stephens Instruments products may be evaluated and returned for any reason during the first 30 days.
Lifetime Manufacturing and Material Warranty
Stephens Instruments products are fully warranted to the original owner against defects in materials and workmanship for the lifetime of the product. If a product ever fails due to a manufacturing or material defect, we will repair the product, without charge, or replace it, at our discretion. This warranty does not cover damage caused by accident, improper cleaning and care, negligence, or normal wear and tear.
Return Policy
Stephens Instruments wants to ensure complete customer satisfaction with all purchases. If for any reason you feel the need to return an instrument, please follow the simple steps below. A Return Authorization Number is not necessary.