F.P.S. Food and Pharma Systems s.r.l.
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Support and Assistance Services
Fps supports his customers during all the life cycle of their equipment. We offer tailor-made assistance packages designed to constantly support our customers to get the maximum performance of their systems. FPS skilled technicians are available to make sure that a small issue doesn’t become a big problem!
- General conditions inspection
- Help desk and online assistance
- On-call maintenance visits
- Annual service/maintenance contracts
- Equipment upgrades or revamping
- Validation – IQ/OQ protocols and execution
- Training sessions (also remotely)
- SMEPAC Test support
- Periodic validation
FPS firmly believes in Preventative Maintenance Programs and works closely with each customer to customize the final scope. These packages also include priority for on-site maintenance visits and a special discount for spare parts.