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ISO 9001 QMS Foundation & Internal Auditor Course
This 3-day course provides knowledge and understanding of the ISO 9001 standard and trains potential internal auditors in the principles and practices of QMS auditing in a manner compatible with ISO 9001:2008 or equivalent standards, in accordance with the guidance provided in ISO 19011.
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This course is recommended for anyone involved in auditing, designing, implementing, maintaining and/or improving a quality management system. Quality officers, managers, auditors and others who want to further their knowledge of ISO 9000 series of standards should attend.
The Internal Auditor course is also recommended for inexperienced auditors before taking the Auditor/Lead Auditor course.
- The key elements of a quality management system, management of documents/records, deviations, corrective and preventive actions
- What are internal audits
- Why are internal audits conducted
- The process approach, performance indicators and risk
- The “Plan-Do-Check-Act” principle
- Management responsibility, management representative and management review
- What aspects are important in monitoring audit results, corrective and preventive actions
- What preparatory work should be carried out before an audit
- What to pay attention to during the audit
- What a good audit report is