TUG Autonomous Robot for Hospitality industry - Medical / Health Care
Create a safe, efficient and memorable experience for guests by automating the delivery of food, room supplies and guest requests. Provide staffing relief when it’s difficult to attract, retain or pay people. Our robots are on duty 27/7. Provide logistics support for the back-of-house and make the most of your staff while enabling social distancing efforts. Help you reopen today while transforming and reshaping the definition of high quality service.
We can help you delight your guests in a new way. The T4H hotel robot performs delivery tasks securely and safely. It can be loaded and dispatched by any of your departments to fulfill guest requests. Food, fresh linens, or personal guest items can all be delivered securely.
The cabinet will hold 4 separate deliveries in secure compartments and it can be reconfigured to full width shelves quickly and easily. This will allow larger items, linens or spent food trays. It will accommodate a mixture of goods up to 17” wide and 27” deep (43.0 X 68.5 cm). Deliveries can be accessed via a QR code sent to a guest’s mobile phone or a pin code used by the staff.
Guests rely on outside food services and the robot can bridge the gap between convenience and security. Rather than allow external delivery services into the guest areas or ask the guest come to the lobby, the robot can provide the final delivery of food to their room.
With the limited staff, increased time between housekeeping visits and the wide variety of food services, things can get messy in a hurry. The T4H can remove spent items, linens or food during the guest stay. This helps eliminate cluttered hallways or overloading housekeeping during room turnover.
Modern & Secure Guest Communication
When the robot arrives outside the guest’s room they receive a message on their personal mobile device with a single-use QR code. This code provides secure access to the compartment(s) containing their delivery. Guests can be assured their delivery is both secure and private.
Once they scan the QR code displayed on their own phone the door opens automatically and the guest retrieves their delivery – all without cross contamination.