Helping Service-Industry Workers in Pain - Vail Resorts - Case Study

An Uncertain Future
Kevin, a 48 year old Ski Instructor at Vail Resorts, tore his meniscus in a ski accident in 2017. After having surgery, his knee pain continued to bother him on the job and at home. Worried his career of 29 years might be over, Kevin turned to over-the-counter drugs, physical therapy, and gel injections. When those failed, he wondered if he had to have a second surgery.