Predict customer orders by using the “sales template”

For sales representatives, being able to contact customers with just the click of a button has become imperative. That’s why any ERP system should be able to effortlessly support the online communication process. For example: if a customer contacts a member of the sales force over a remote connection like Microsoft Teams or Whatsapp, then the sales rep should be able to easily access all of that customer’s data on his or her mobile device.

Granted, in the nutritional supply chain, that data might just be a little more elaborate and complex than in other industries, which adds an extra layer of difficulty (i.e. number of animals, types of animals, age groups, used medication, additive information, last orders,…). Still, all of this data is highly important for sales representatives that want to effectively follow up on a particular business case.

That’s why Adifo has developed MILAS, an ERP specifically tailored to the needs of nutritional industries. MILAS effortlessly handles the that process, and this extraordinary functionality is now also available in Dynamics 365 for Finance and Operations.