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Usability and Ergonomics Services
A Real Plus for Your Customers: Functionality and Ergonomics. Whether shopping for televisions, tools, desk chairs, or dusters, customers always look for a quality product that is simple to use. User satisfaction becomes a key factor for the success of a product and acceptance by the users. Our experts test the usability of products from all industries. We test products for ergonomics, efficiency and consumer satisfaction. In our laboratories, we use specific parameters to evaluate the product`s usability and efficiency. Prove the quality of your products with the Ergonomic test mark and the appendant keyword `Ergonomics approved` of TÜV Rheinland. Boost your sales and gain an edge over the competition with our independent third party certification.
Ergonomic and Usability testing helps you:
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Communicate your commitment to high quality
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Avoid mistakes and minimize complaints during the warranty period
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Help your clients choose the product that is right for them - the one with the "Ergonomics Approved" Mark
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Improve customer satisfaction
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Benefit from a brief testing period and from our years of experience
When conducting the ergonomic and usability tests, our experts consider the following points in turn:
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Does the product create a context of use?
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Does it fulfill national and international ergonomics standards?
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Does it include the proper documentation?
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How does it fare in volunteer and consumer testing?
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Evaluation of test results and final report.
Our tests can be tailored to include further quality and usability criteria
The user’s satisfaction with a product is influenced by how effective, efficient and safe it is to use . For you as a manufacturer that means an increase in the acceptance of your product by the end customer. This leads straight to satisfied customers and to a decline in the number of complaints. Boost your sales by providing quality and gain an edge over the competition with the unique selling proposition of our independent certification mark.
Products that fulfill the requirements of user-friendliness and are of special merit from the user’s point of view will, after passing the test, be awarded the Ergonomics Approved Mark with their respective individual quality criteria. The Ergonomics Approved Mark demonstrates that a product has advanced ergonomic quality because it complies with numerous ergonomic standards including: MPR II, ISO 9241-3 and ISO 9241-8.
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Household appliances
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IT equipment
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Furniture
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Medical devices
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Cleaning products
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Shoes
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Consumer electronics
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Tools