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Captals - Cloud-Based CRM Software
A single view of your customers, prospects, and vendors, with an integrated view of sales, marketing, and support teams in real-time with Captals CRM solution. Captals cloud-based agile CRM platform also allows you to analyze your customers` behaviors and enable you to deliver personalized and targeted experiences that drive sales.
Captals Cloud-based CRM solution enables companies to streamline their entire sales processes, measure and improve customer service, and gain real-time insights into customer data to drive profitability. Captals cloud-based CRM can easily be fully integrated with your customer data, giving you a unified view of accounts to orders and customer support. This integration eliminates the need for redundant data entry and manual processes, resulting in cost savings and improved efficiency for your customer-centric business.
Captals Cloud CRM solution provides a unified view of your customer and sales data, allowing sales and marketing teams to identify what customers want and desire from the organization quickly. Get key customer insights by automatically capturing customers` transactions and interactions in real-time to build targeted campaigns to optimize personalized shopping experiences.
Captals cloud CRM solution allows the collection of sales data from multiple sources and generates real-time, customizable reports. Automate sales reporting processes to save time, improve accuracy and gain insights for actionable decisions.
Seamless Integration Control your customer-centric businesses with pre-built CRM features.
Enhanced Reporting and Analytics Gain insights and measure campaigns and sales performance with real-time dashboards and customizable reporting.
Better Customer Insights and Satisfaction Access customer information anytime, anywhere to drive customer satisfaction and retention.
Better Inventory Management Gain real-time data on stock levels, order status , and more visibility for better inventory management.
Maximize Customer Engagement Provide consistent customer experience with personalized messages across all channels.
Utilize Powerful Analytics and Reporting tools Gain insights into customer behavior and stay up-to-date on customer trends.
Build loyalty and Trust Have secure data storage and transfer protocols with automated processes to save time and money.
Helping businesses to make their functions streamlined and focused on providing a better customer experience. Captals customer portals help you align all your customer queries by generating tickets, resolving customer queries, retaining customer churn rate, boosting customer experience, and increasing work efficiency.
- Customer Relationship Management
- Contact Management
- Lead and Opportunity Management
- Account Management
- Data Analytics
- CRM Dashboard
- CRM Reports
- CRM Workflows
- Integrated Mobile App Integrated