Healthcare CRM Software

Dedicated HCRM Solution
We tailor healthcare CRM software services to your business needs. You choose the size and composition of the software development team and control the decision-making process.

HIPAA & GDPR Compliance
Robust event logs, journaling, automated security backups, and rapid data recovery. Empeek is a reliable healthcare software development partner with strong HIPAA & GDPR expertise. We also ensure that every bit of information in your HCRM is supported by XML, EDI, and HL7 data exchange standards.

EHR/EMR Integrations
Designed CRM systems ensure ultimate interoperability and automation thanks to integration with EHR/EMR solutions. It helps to avoid data overlapping and turn patients’ data into reliable marketing campaigns insight for patient satisfaction and retention.

Microservices Development
We adopt a service-oriented approach that is best suited for the development of CRM software for the healthcare industry. Our single-function modules optimize system management and scaling.

Predictive Analysis Modules
Our CRM solutions enable you to accumulate information during the entire patient’s lifecycle to make predictions. They help to prevent patient leakage and identify risk factors for patient cohorts.

Smooth Cloud Migration
Migrate the data in your legacy CRM systems to the cloud with our assistance. Cloud solutions boost connectivity and allow combining records for a single patient view across healthcare teams.

Communication with Patients
Tailored mailings, messages, reminders, and notifications are at the core of healthcare CRM functionality. It enables you to automatically deliver standard communications to existing customers and engage new leads through SMS, and email.

Collaboration Between Teams
The development of medical CRM software gives you much more than automated patients’ contact details storage. The medical staff gets a tool to manage appointments, notes, prescriptions, and other critical records.

360-Degree Patient View
Healthcare CRM software development and integration allows you to collect data from multiple sources in one place. You get detailed profiles of patients and customers for healthcare and marketing purposes.

Automated Monitoring
Healthcare professionals look for a way to manage the growing amounts of patient data that Excel sheets cannot handle. Quality CRM software offers an intuitive interface to monitor what’s happening with every patient and record interactions.

Configurable Reporting
CRM software measures the success of your customer engagement tactics to generate real-time reports and visualizations. You instantly see what interactions do or don’t work to adapt your marketing and sales interactions.

Insurance Customer Engagement
Easily track your staff database, costs, policies and manage the conditions with cross-platform CRM solutions. A tailor-made system can help insurance brokers nurture new customers and let the agents get in touch with the right proposition in a timely fashion.

Cost-Effective Digital Transformation
Technology adoption becomes a key business driver for leading healthcare organizations. Custom healthcare CRM software automates many daily operations and optimizes continuous expenses in the long run.

Less Paperwork
Patient experience and treatment quality are often hampered by the pen-and-paper way of work, making operations slow and expensive. Healthcare CRM system development services give patients and employees instant access to electronic records and communications.

Patients’ Loyalty
Providers develop a CRM software for the healthcare industry to improve patient experience, retention, and loyalty. It allows tracking all patient communications, be it a call, personal visit, or intuitive feedback survey

Smart Data Management
Custom healthcare CRM software integrates with your current systems and upgrades data management. Every patient, employee, and appointment appears in the healthcare CRM automatically. You can see the EHR records of your patients, track your staff activities, and improve outreach.

Simplified Workflow
Healthcare CRM (HCRM) automatically notifies patients and physicians about appointment scheduling, medication reminders, rescheduling, etc. To ensure the custom healthcare CRM fits your business needs, we tailor notification triggers to any user or event type. As a Microsoft Certified company, we also develop Microsoft Dynamics CRM for healthcare

High-Quality Treatment
CRM solutions streamline clinical operations, monitor patient progress, and make care more personal. Enjoy patient identification, e-prescribing, treatment activities tracking, alerts algorithm for disease management, and other capabilities