Expert knowledge is indispensable
It is vital to keep a close watch on the market. We are in constant contact with our customers. This makes it possible for us to optimise all aspects of our product range. Our experience, dedication and research over the years are reflected in the highly efficient design and extremely high-quality standard of our products. The expertise of our specialist staff has played an extremely important role in this process. For this reason, we place a high value on qualification and further training of our staff, as well as on a continuous exchange of knowledge and experience with colleagues.

Our logistics: Organisation means speed – worldwide
As the result of our well-honed organisation and strong team spirit, we are able to guarantee processing and delivery of orders even at short notice. In addition, all work stations in the administration department have been designed with efficiency in mind and are equipped with the most up-to-date communications technology. This ensures that information can be transferred quickly and directly. Almost all of the items in our extensive product range are stocked and readily available which ensures that they can be delivered quickly. The merchandise always reaches our clients via the shortest possible route and the customer’s special wishes can also be accommodated.

Close contact with our customers is extremely important to us. For this reason we exhibit at trade fairs and conventions all over the world, as well as being represented at international congresses and symposiums. Our specialist sales persons advise customers individually to help them find the solution that best fits their needs. On site, at our plant or by telephone. For us, quality service is of the utmost importance. Our objective is not simply to sell products. Our employees always make an effort to help the customer, to provide the correct scientific information, and to point to the way towards effective solutions.

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